Add clients to a group event template (HCP)

This article guides how to clients to a group event and add event details. To learn more about group events and bookings, please check out;

Adding clients

Add the Clients who will be attending, click + Add Client and update as follows.

The Add Client modal displays. As information is added, more fields will display.

  • Client – Search for the client by starting to type their name. Click on the client’s name when the correct name shows in the list.

  • Only clients with a current service agreement will display.
  • Setting Require_Clients_On_Group_Booking will determine if you require clients to be added to a group event.
  • Setting Require_Job_Billing_Info will determine if service details are necessary
  • Delivery Method – Select an item from list, for example:
    • Workers Actual Time
    • Scheduled Time
    • Fixed Quantity
Note: At this point Skedulo runs a check with Lumary to determine what Service Agreements are available for the client
  • Category – select a category from the dropdown list. This displays current categories that are related to service agreements for the client.
  • Service Agreement Item – display after a category is selected. Select the applicable item from the list.
Note: In some instances the Site and Rate will need to be selected, as per Service Agreement conditions.
  • Event Delivery Ratio – This value is pulled from the Line item in the service agreement and determines how much the rate will be apportioned on the Service Delivered Record.
  • Travel Chargeable? – Tick for the client for whom travel will be charged.
Note: A billing record is created for each service item when ticked. Refer to your organisation’s guidance on scenarios for which you will apply travel charges. 

Clicking on OK to confirm adding a client to the event then a Confirm pop-up will appear with two options:

On the pop-up modal, User has two selections:

  • No, just the template –  selected by default to only add a client record to the Group Event Template.
  • Yes, all future jobs –  opens a date picker named “Apply From” (default value is Today and unable to select a date in the past) for users to specify from which date a client record will be added into future jobs.
    • When today’s date is selected, (Jobs’ start date = date selected and start times >= current time) or (Jobs’ start date > date selected) will be affected.
    • When future date is selected, Jobs’ start date >=  date selected will be affected

Then click on the Confirm button.

  1. To edit client details, click on the button with a pen icon.

The Edit Client modal displays.

Click OK to confirm editing the client to the event, then a pop up will appear

On the pop-up modal, User has two selections:

  • No, just the template –  selected by default to only update a client record to the Group Event Template.
  • Yes, all future jobs –  opens a date picker named “Apply From” (default value is Today and unable to select a date in the past) for users to specify from which date a client record will be updated into future jobs.
    • When today’s date is selected, (Jobs’ start date = date selected and start times >= current time) or (Jobs’ start date > date selected) will be affected.
    • When future date is selected, Jobs’ start date >=  date selected will be affected

Then click on the Confirm button.

  1. Remove the client, Click on the remove icon next to the client details

A confirmation message displays.

Clicks Ok to confirm, then a pop-up will appear

On the pop-up modal, User has two selections:

  • No, just the template –  selected by default to only remove a client record to the Group Event Template.
  • Yes, all future jobs –  opens a date picker named “Apply From” (default value is Today and unable to select a date in the past) for users to specify from which date a client record will be removed into future jobs.
    • When today’s date is selected, (Jobs’ start date = date selected and start times >= current time) or (Jobs’ start date > date selected) will be affected.
    • When future date is selected, Jobs’ start date >=  date selected will be affected

Then click on the Confirm button and then click Save

Repeat the + Add Client steps above to add more attendees if applicable.

Multiple Client Records

Clients added to the group event will be added automatically to jobs created for the event.

An example where multiple clients have been added to a group event.
Note: When adding a client to a group event or job, the same client can be added more than once, using a different service agreement item or combination. For each record on a job, a separate  Job Service Item is created which can then be used for billing when the job is closed.

If the maximum number of attendees is exceeded a warning message displays.

A job where the number of attendees has been exceeded.

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