Viewing resource data in the scheduling console
View resources schedule hours, skillsets and personal details within the scheduling console

For each resource displayed within the scheduling console, their Scheduled Hours and Contracted Hours will be shown. Preferred Hours can also be optionally displayed.

  • Green: the resource is under-allocated (i.e. scheduled hours are less than contracted hours). 
  • Red: the resource is over-allocated (i.e. scheduled hours are more than contracted hours).

Scheduled Hours represent the total hours scheduled for the resource, based on the applied filters in the Console, (Dates, Location/Client/Region, Ghost job or not). This value reflects the total work hours scheduled for the resource during the selected payroll period. Various values can be included or excluded by configuring several custom settings.
Refer to ‘Scheduled Hours / Contracted Hours’ in 16. Administration – Scheduled Hours vs Contracted Hours, article.

Contracted Hours equals the value set on the resource’s Salesforce record for their Contracted Hours.

Preferred Hours is controlled Show or No Show by the custom setting Show_Preferred_Hours

Each Resource will show Resource Tags when you hover over the Tag Icon 

  • If the tag icon is green then the tag is valid 
  • If the tag icon is red then the tag has expired 
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There is also the ability to hover over the Resource to view additional details from the resource’s object (this can be controlled via a Custom Setting).

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