The calendar will query availability templates or availability patterns and ad-hoc availability to draw on the grid view informing the users their availability or unavailability for work.

• Ad-hoc Availability – all availability records (sked__Availability__c), except Declined status.
• Availability Templates – all availability templates have Start and Finish dates (of the Availability Template record) falling within the viewing period. Or Availability Patterns – that have Start and End dates (of the Availability Pattern Resource record) falling within the viewing period.
  • Use custom setting Skedulo Configs: Enable_Template_Availability_Callout to switch between using Availability Template (True) and Availability Pattern (False)

Display Logic

Fig: The console with only availability displayed

Using the example above, the basic logics are:

• White cells (e.g: Monday to Thursday 8:00 am to 9:00 am):
  • The resource has no availability (either template, pattern or ad-hoc) setup at this time.
• Green cells (e.g: Monday to Thursday 9:00 am to 2:00 pm):
  • The resource has an availability template or availability pattern setup at this time.
• Green cells with title and hover (e.g: Saturday or Sunday from 8:00 am):
  • The resource has an ad-hoc availability setup at this time.
  • Hover will display relevant information of the ad-hoc availability such as type, name, start and end date time.
• Grey cells with title and hover (e.g: Friday from 8:00 am):
  • The resource has an ad-hoc unavailability setup at this time.
  • Hover will display additional information such as type, name, start and end date time.